windinthemaples: A lane of red maple trees in riotous fall color. (Grow)
[personal profile] windinthemaples
"If you like the idea of latching on to synchronicity, perhaps it's time to make a formal declaration to yourself and the universe that this is what you want. It's amazing what can happen when we simply declare ourselves in the game."
~from Elaine St. James' Inner Simplicity: 100 Ways to Regain Peace and Nourish Your Soul

Between December 6th and December 18th, I was able to collect and/or purchase 121 pajamas to donate to my local chapter of The Pajama Program along with 35 books and some funds to buy even more. I was sailing on top of the world, freshly enamored with the sheer goodness of humanity, the generosity and love of my friends, feeling like I would be content to die in those moments--completely content with my work in life.

I was well on my way to breezing my way to my personal goal of collecting 500 pajamas by March 7th. Then, with a gut-dropping chill, I read a form letter from PayPal. They noticed I'd been taking donations from my journal and wanted proof that I was a representative of Pajama Program.


Two weeks of emails and phone calls dragged out before they got the point that I was not, had never been, and was not claiming to be on the board of the charity. I'd used a button from the site that said, "Donate", not intending to claim to be a non-profit but just because it made more sense than the one that said, "Buy Now". My mistake. I offered to refund all monies ($104) that were sent to me using those damned "Donate" buttons and waited for the compliance department to finish their review of my blog entries and my account history.

They requested a letter from Pajama Program giving me carte blanche to fundraise under their name. I doubted, very much, that any charity would do such a thing, but I emailed the organization to tell them about my troubles and ask for their help and/or input. It felt painful to suddenly be the subject of suspicion among some of my personal heroes--women who spend their days handing out warm pajamas, bedtime books, and comforting hugs to children in need. Now, I had to explain myself!

More weeks passed as I sent Pajama Program requested copies of every email between PayPal and myself, a copy of every journal entry I've ever written mentioning their name, and complete financial records of my PayPal transactions. I gave them everything I had and waited. They weren't able to speak to PayPal about my situation, due to security issues, so things were left at loose ends.

One last email to PayPal, asking them to reconsider and offer me a way, any way, to restore my account. Again, a slightly modified form letter saying that no, regardless if using the "donate" button was a mistake and regardless if I was willing to refund all the money I received, if I didn't produce that letter from the charity, my account would be limited (i.e. unusable) forevermore.


Waiting, in limbo, for a resolution drained away my momentum. Being put under the hot lamps, suspected of masquerading as a charity organization that I'm only an individual contributor to, replaced my joy with tears. I'd gotten to a point of stagnation where it wasn't fun anymore. Worse than that, I was sorry I'd ever started on this ambitious path. It hadn't gotten me anything but grief, right? I've been hunkered down ever since feeling sick and stymied and shamed.

Reading that quote about synchronicity, though, makes me reevaluate my situation. If I'm brave enough to say, "I'm in the game!", will the Universe provide a way? I have to say, "I'm willing to try." Yes, I can't use PayPal for my fundraising efforts the way I'd hoped, but I can open myself to the possibility that more pajamas are circling and that I'll find a way to contribute if I declare myself. I'm here. I'm not beaten yet. I may not meet my goal and I might not have things happen the way I'd planned, but I'm still going to try.

Since then, a handful of truly amazing events have tried to prod me out of my discouragement.

Signs Not To Give Up--Incredible Blessings
1. [livejournal.com profile] beestungkisses mailed me a $20 bill as a contribution, quite out of the blue. I was able to buy five pairs of pajamas with that--two sets in adult sizes for teenagers and three infant footies types. It was the first day in weeks that my pajama tally ticked upward. It was like magick in the mail...a hug of encouragement.

2. [livejournal.com profile] mrsbrewer announced on Facebook that she was hosting a Goodnight Moon-themed party for her daughter's second birthday. In lieu of gifts, she was requesting guests bring pajamas to donate to the Pajama Program. I still am feeling speechless about her offer to send them to me. Lorna, collecting them is gift enough to me. There's no need to send them to me if you have a local chapter of the organization there to give them to. (But I'd love photos and to hear how you did!) Seriously, no gesture could have jolted me out of my woe-is-me inaction more than yours.

3. I opened some of my junk mail, on a whim, and discovered $10 in coupons to Toys R Us. Hellooo, pajamas!

4. My Mom called to remind me that she's been adding to "her pajama pile" to send me as a late Yule gift/contribution to my donation. On top of that, now that I'm renting her vacated condo for the winter, she's given me permission to turn all the change I find laying around into money to buy pajamas. It is a lot like a treasure hunt--so far I probably have $15 or so!

5. My husband's firm (he, his partner, and their COO, really) has reaffirmed its intentions to make the Pajama Program one of two charities they support during the year. This could translate into thousands of dollars in contributions a year--all because I was brave enough to ask!

Were these (huge) blessings all there for me to see if I hadn't gotten bogged down in worry and trying to fix something that wasn't really fixable? Of course. I wasn't in the game anymore. I'd closed myself to good things because the path veered from where I'd imagined it'd be.

But here I am to say, belatedly, "Thank you" and "I'll honor your generosity and support by not giving up!".

Another little excerpt from Elaine St. James' book:

"Very possibly it's a little-known law of nature: the more gratitude you have, the more you have to be grateful for."

I'm back to business, opening up to possibilities, and allowing myself to see what I have and not what I don't.

Also, tonight, I'm going shopping for jammies! :)

Date: 2010-01-13 08:28 pm (UTC)
From: [identity profile] neva-butterfly.livejournal.com
I'm so glad you're back in business, but seriously, this paypal stuff is still unresolved? I can't believe it. If it's that bad to accidentally use the donate button then they should not make it such as easy option, at least have a pop up that says "this is only for charities, don't use if you're a human being." Sigh.

Date: 2010-01-13 08:31 pm (UTC)
From: [identity profile] sugarmaplelife.livejournal.com
Seriously. I feel like I've yet to talk to a real human. They read from the script, they send the form letters, they seemingly ignore anything I say or send that doesn't fit into the narrow fix of A) Be Pajama Program or B) Have Pajama Program Say You're Pajama Program.

:/

Even the PP rep I worked with said that PayPal was notorious for this and the phone people at PayPal said they get these calls every single day. (!!) I guess that's why so many people have to start using a spouse's account.

Super frustrating. I had no idea they'd totally stonewall me and make it impossible for me to right the wrong. :(

Date: 2010-01-13 08:47 pm (UTC)
From: [identity profile] mermaiden.livejournal.com
My heart broke reading that first part of the post, Rachel...that's utterly fucking ridiculous, plain and simple...but your reaffirming that you want to do this, this opening to the universe...that gratitude quote is utterly true, and it's one of the deepest seeds of my faith. :) You can do this, the Universe will help you do this, we love you, will give any help we can...PayPal can go to hell. ;D

*so, so, so much love* You're a shining star, always giving, so full of love that I don't know where it could possibly come from, and I just wanted to tell you that. Seriously. From my heart.

Date: 2010-01-14 02:04 am (UTC)
From: [identity profile] sugarmaplelife.livejournal.com
Thank you. Your support and cheerleading and sharing of my "Are you nuts?!" attitude towards PayPal are all really appreciated. :D

I'm feeling a lot better tonight after doing some clearance rack shopping at Toys R Us. Twenty-four pajamas worth! :D It is almost as satisfying as saying "PayPal can suck it!". Almost.

Date: 2010-01-13 11:30 pm (UTC)
From: [identity profile] xelasminin.livejournal.com
you are so awesome, and I knew you'd find your wait out and back on your path!

Date: 2010-01-14 02:04 am (UTC)
From: [identity profile] sugarmaplelife.livejournal.com
Thank you! I'm feeling bruised over the thing, but I'm finally dusting myself off and getting back to work. :)

Date: 2010-01-13 11:43 pm (UTC)
From: [identity profile] aerialmelodies.livejournal.com
I was thinking of you over the weekend and hoping that somehow, some way, pajamas were still coming. I'm SO happy to hear that people are finding ways to donate still! Just keep hoping; pajamas will surely come and there will be a mountain in your living room before you know it. <3

As for PayPal - they just recently closed a friend's account "just because." Seriously. They told her "Sometimes we close accounts at random just in case." UGH! I'm shocked they won't resolve your issue. What is going on with the $104? It's obviously not available to you, but it's being refunded either. That is sketchy. Super sketchy, really. Paypal was a huge pain in the ass to me last year when a seller in a community neglected to send me my items and Paypal said "oops, talk to your bank and not us." Thankfully, my bank had dealt with PayPal before and forced them to get money from the seller to send back to me. I'm glad Paypal makes it easy to send money to people, but it's a poorly run business when it comes to customer service.

I hope it gets resolved soon, and again, just visualize that mountain of pajamas and it will become a reality. :)

Date: 2010-01-14 02:08 am (UTC)
From: [identity profile] sugarmaplelife.livejournal.com
Thank you. :)

PayPal, I can understand they're trying to protect non-profits from being impersonated, but the fact that there has been no person to make a judgment call on my case or to allow me to fix what was a mistake and not something fraudulent sucks. Like, can I talk to a person and not this robot you've got on the phone? Would you actually read my emails and stop sending me the same damn cut and paste reply?! Seriously--it has driven me and my Libran sense of fairness and justice crazy. Crazy-making!

I think resolution isn't going to happen. They're set--letter or nothing--and Pajama Program isn't in a position to give me that sort of "Of course you can fundraise in our name" letter of approval. I mean, it is all ridiculous but I have to accept that they aren't budging or allowing for anything else.

On the huge plus side, though, I'd already spent the $104 on jammies *before* they locked my account down. So actually, I've lost nothing but my good name and the convenience of having a PayPal account. :/

Date: 2010-01-14 12:46 am (UTC)
From: [identity profile] mrsbrewer.livejournal.com
Yay! I'm glad you're back on the bandwagon. As for the pajamas we get for Dot's birthday, if you don't mind, I would still like to follow through with my plan of sending them to you. Please keep in mind that it's not just a blessing for you, but is also a blessing for me to be able to help a friend reach her goals. (BTW, we have five pairs so far!)

Date: 2010-01-14 01:38 am (UTC)
From: [identity profile] sugarmaplelife.livejournal.com
How about this...whatever you collect, I'll match as *my* gift to honor Dot. It is not everyday that the smartest girl in the world turns 2. :)

It feels good to be back on board, so to speak. I went out for dinner with a friend tonight and we raided Toys R Us' clearance section. We walked out with something like thirty footie jammies. The feel of hauling those giant bags of fleece home have done wonders to erase the sting of dealing with PayPal's unforgiving policies.

Date: 2010-01-14 02:51 am (UTC)
From: [identity profile] mrsbrewer.livejournal.com
That works for me, so between the two of us we'll be able to put twice as many toward your goal!

Date: 2010-01-14 08:31 am (UTC)
From: [identity profile] ilea.livejournal.com
A long time ago I was fund raising to help a friend pay for her ferret's super expensive surgery. I used donate and ended up with a closed account. Way I fixed it was I pulled out another credit card (I had already transferred the money to her account)used a different bank account and email... viola! new paypal account!

If you are set on fixing your old one... have you tried calling them? They're hold times are pretty long but most of the time the reps can help or atleast tell you that hey this is a lost cause.

Date: 2010-01-14 01:36 pm (UTC)
From: [identity profile] sugarmaplelife.livejournal.com
Yeah, unfortunately I've called several times. No luck. :/

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